Salesforce Field Service Documentation. Salesforce Field Service, formerly known as Field Service Lightning
Salesforce Field Service, formerly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a comprehensive view of workforce management. As a result, users won't be able to search for values for those fields or show up in the results. Field Service Pricing Data Model Link work orders to products or assets in your org to track product pricing and work being performed on your customers’ installed products. For example, Salesforce chooses to interpret a double value passed via SOAP as a double in a number of possible ways, depending on the field definition. 1 enhancements—Salesforce connector, Outlook integration, Field Service automation, Manufacturing optimization, EPM refinement—build the integration infrastructure, workflow Field Service (formerly known as Field Service Lightning) gives you a powerful, highly customizable, mobile-friendly field service hub in Salesforce. When creating service resources, follow these guidelines: To create a service resource that represents a user, select the user in the User lookup field and select a Resource Type of Technician. Jun 19, 2025 · Discover how to set up Salesforce Field Service Lightning (FSL), explore its features, and learn how it improves scheduling, mobility, and service delivery. 1 enhancements—Salesforce connector, Outlook integration, Field Service automation, Manufacturing optimization, EPM refinement—build the integration infrastructure, workflow Apr 29, 2021 · Salesforce Labs solutions like the Salesforce Field Service Starter Kit app are not official salesforce products and as such do not have salesforce official support. We will assist with external report creation for both technicians and dispatchers for workorders, work order line items, or service appointments that can be emailed directly to Field Service Lightning is built offline-first to keep information flowing anywhere. I'm sure it would be possible using code, but it's for a collegue of m Salesforce Field Service routing calculates travel times to determine the best route for mobile workers traveling to service appointments.